Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how PrintProfile Hub Ltd. ("PrintProfile Hub," "we," "us," or "our") collects, uses, and protects information when you visit this website (the "Site"). This Site provides guidance and a downloadable configuration profile related to the Ender 3 V3 printer for use with the Cura slicing application. We are not affiliated with Creality or Ultimaker.
1. Data Controller
The data controller responsible for this Site is:
PrintProfile Hub Ltd.
Email: privacy@printprofilehub
2. Information We Collect
2.1 Information you provide
- Contact details you submit voluntarily, such as your name and email address, if you contact us.
2.2 Information collected automatically
- Standard technical data such as IP address, browser type, device type, and pages visited, collected through server logs and, where you consent, analytics cookies.
- Cookie identifiers and preference settings, described in Section 4.
We do not knowingly collect payment information, government identification numbers, or other special categories of personal data through this Site.
3. How We Use Information
- To operate, maintain, and secure the Site.
- To understand how visitors use the Site so we can improve its content and usability (only with your consent for analytics cookies).
- To respond to inquiries you send us.
- To comply with applicable legal obligations.
4. Cookies and Similar Technologies
When you first visit the Site, a cookie banner allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category:
- Strictly necessary: required for core functionality, such as remembering your cookie choice. These cannot be switched off.
- Analytics: help us understand aggregate visitor behavior. Only set with your consent.
- Preferences: remember display choices for future visits. Only set with your consent.
You can change or withdraw your cookie consent at any time using the "Cookie Settings" link in the footer of any page.
5. Legal Basis for Processing (EEA/UK Visitors)
- Consent — for analytics and preference cookies, and for any optional communications you opt into.
- Legitimate interests — for strictly necessary technical operation and security of the Site.
- Legal obligation — where processing is required to comply with applicable law.
6. Data Sharing
We do not sell personal data. We may share limited data with:
- Service providers who help us operate the Site (for example, hosting or analytics providers), bound by contractual confidentiality and data protection obligations.
- Authorities, where required to comply with a legal obligation or valid legal process.
7. International Data Transfers
If data is transferred outside your country of residence, we take steps intended to ensure an adequate level of protection, such as relying on recognized transfer mechanisms where applicable.
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law, after which it is deleted or anonymized.
9. Your Rights
Subject to applicable law, including the EU/UK General Data Protection Regulation, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data.
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent at any time, without affecting processing carried out before withdrawal.
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at privacy@printprofilehub.
10. Children's Privacy
This Site is not directed to children, and we do not knowingly collect personal data from children.
11. Security
We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, or loss. No method of transmission or storage is completely secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
13. Contact Us
Questions about this Privacy Policy can be sent to privacy@printprofilehub or to the postal address listed in Section 1 and on our Company Information page.